Thea Westra and Forward Steps, is committed to protecting privacy in accordance with the Web Publishing Guide, a valuable source of best practice for web publishing by the Australian Government. See this link for further information regarding Privacy and Privacy Statements

This page has a simple guide to your privacy protection. You can see the more formal version at Forward Steps P3P Privacy Policy

Your Privacy At Forward Steps

General enquiries about Forward Steps’ compliance with the privacy regulations, and any complaints about Forward Steps’ personal information handling practices can be made to Thea Westra

• Information logged
• Email addresses
• Subscriptions
• Cookies
• Searches
• Links to other sites
• Contact details

While every effort is made to secure information transmitted to this site over the internet, there is a possibility that this information could be accessed by a third party while in transit.

Information logged

When you visit this site, our server logs the following information:

• The type of browser and operating system you are using
• Your top level domain name (for example .com, .gov, .au, .uk)
• The address of the referring site (for example, the previous site that you visited)
• Your server's IP address (a number which is unique to the machine through which you are connected to the Internet: usually one of your service provider's machines)
• The date and time of your visit, and
• The address of the pages accessed and the documents downloaded.

This information is used only for statistical analysis and systems administration purposes. No attempt is made to identify users or their browsing activities, except in the unlikely event of an investigation by a law enforcement agency.

Electronic mail addresses

We will only record your email address if you send us a message. It will only be used for the purpose for which you provide it. In particular, we will not add it to a mailing list unless you request that this be done or disclose it without your consent. If you believe you have received spam from Forward Steps then forward to Thea Westra, the email you received.

Please include the headers of the email when you forward it, and briefly tell me why you believe the message is spam. I take all spam complaints seriously and will investigate promptly.

Subscriptions

Some pages of this internet site provide the facility for users to subscribe to email mailing lists. To subscribe to these services users need to provide a valid email address. These email addresses will only be used for the purpose for which you have provided them. Email mailing list addresses are stored on a separate server with Aweber and can only be accessed by authorised Forward Steps staff.

Where someone fills out a web form, requesting information from Forward Steps, they then also need to affirm their request to be on that Forward Steps list by clicking on a unique link emailed to their address. If they don't click on that link, their signup is not completed, and they receive nothing further from Forward Steps.

Cookies

A cookie is an electronic token that is passed to your browser which passes it back to the server whenever a page is sent to you. Our server generates one cookie which is used to keep track of the pages you have accessed while using our server. The cookie allows you to page back and forwards through the web site and return to pages you have already visited. The cookie exists only for the time you are accessing our server.

Searches

Search terms that you enter when using our search engine are collected, but are not associated with any other information that we collect. We use these search terms to ascertain what people are looking for at our site, and to improve the services that we provide.

Links to other sites

This site contains links to other sites. Forward Steps is not responsible for the privacy practices or the content of those websites. I do my very best to choose websites and product recommendations that I trust, and with whom I have had direct contact or personal dealings. Many of these use the three primary web services that I use at Forward Steps.

Contact details

If you have any questions about this privacy statement, the practices of this site, or your dealings with Thea Westra or Forward Steps, you may contact:

P.S. At Forward Steps, I do my best to comply with Consumer Policy, Consumer Protection Authorities and eConsumer Australian guidelines. I help immediately and resolve any issue promptly, and have never had a complaint about Forward Steps (or related and referred sites), plus do not intend to be the cause for any! You will also find www.staysmartonline.gov.au a handy site to visit.

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