How To Cancel, Change, Fix Or Share
Your Forward Steps Subscriptions

Click any item on the following list, to know more about each...
And... the large, green buttons have yet more information for you

Forward Steps Available Personal Development Subscriptions For You Forward Steps Website Security and Your Online Protection Forward Steps Website Security and Your Online Protection

Want To Unsubscribe?
You can do this simply by clicking the Unsubscribe link, that can be found at the end of EVERY email that delivers your subscription. If you are receiving too many mails, perhaps one of my other selections would be better suited. Forward Steps Subscriptions are offered at a variety of intervals.

Need to change your email address?
You can do that at any stage during your subscription period.
Click on the Unsubscribe link, at the end of any email that delivers your subscription. Then, click on the 'Details' link, near top left-hand side of that page.
The rest is easy, ...just update your details and press submit!

Want to cancel Paypal subscription payments?
To do that with any Paypal subscription, including Forward Steps Triggers subscriptions, keep this link open so you can read & complete each step, exactly as written below. That is, ...'follow the bouncing ball'!

After you have Unsubscribed...

1. Go to Your 'Paypal Account Overview'
2. Click on 'All Account Activity'
3. Search for amounts under name of Clickbank, or CLKBANK*COM (or otherwise, under Triggers, Forward Steps, Thea Westra)
4. Click on the 'Details' link, alongside the listed item
5. Near top of that page, under 'Transaction Details', is a clickable blue number after 'In Reference To:'. Click on that number
6. This shows you the 'Subscription Details' and you can stop payments using a 'Cancel Subscription' button, at end of that page

To Cancel Is Different Than A Refund
Products by Thea Westra at Forward Steps are processed via Clickbank. You can read important information about refunds at the Clickbank refunding FAQ's page.
It is very easy to arrange, and alternatively you can simply contact me and I will refund you personally, if your request for refund is within 60 days of your initial purchase.

Subscribe Again To A Series You Liked
If an email series has ended and you'd like to go around again, then find and open, any one of your subscription emails from me. Click on the Unsubscribe link that you will see at the end of the email. You'll find that under my address in the email, and under the line, "To unsubscribe or change subscriber options visit:" You'll not automatically be unsubscribed, so it is very safe link to click.
When you click any Unsubscribe link, from any Forward Steps emailing, you have access to a full-list of all your subscriptions. Simply unsubscribe to the list in which you are interested, then find it's original subscription site, and it will again allow you to re-subscribe with your email address, and you'll repeat that series.

Need to write to me?
You can contact me anytime by going to my Contact Form. These messages are delivered to my email inbox directly.
If your contact is super urgent then select that option at the Contact Form. Those very urgent messages are delivered to a separate email area, so that I attend to those first.

Would you like your friends to subscribe?
Would you kindly do that by sending them to this handy Forward Steps Subscriptions link? That option gives your friends a full range of Forward Steps mailings, at the same time you help to spread the word about available subscriptions, in the best way for everyone. Here is also a useful Tell A Friend option. I very much appreciate your support. Thank you.

Links In Emails Won’t Open Up?
- Give the browser more time, if connection is a bit slow
- Refresh browser screen by holding down Ctrl key + while pressing F5 key
- Have latest Adobe Reader www.adobe.com to open PDF’s
- Perhaps use www.mozilla.com
- Try cutting & pasting the entire link into the browser address bar
- Is your computer maintained regularly? Here is a very basic Computer Maintenance article.
- Lastly, you could reply to the exact email that has the problem, to write & let me know. I’ll help.

I am always available if you need to know anything or want help with any of the above, you can write to me anytime.

P.S. This information, about receiving emails is something else about which you may want to know.



  Your People-Powered Customer Service


Thea Westra - Forward Steps
PO Box 1307 | East Victoria Park | WA 6981 | Australia
Tel +61 89472 0180 Fax 0011-1-253 540 5480 or Jaxtr

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